Terms of use
Keepo is a platform that lets you create a personalized page with multiple links, information and content (“Service”), making it simple and efficient to promote profiles, brands and projects.
By accessing or using Keepo, you agree in full to these Terms of Use, the Privacy Policy and any supplementary policies available on our website. If you disagree, we recommend that you do not use the Service.
1. Definitions
Keepo: the trading name of the company responsible for the Service, registered under CNPJ no. 45.830.867/0001-02, with its registered office at Rua Hermann Blumenau, no. 110, Centro, Florianópolis/SC, postal code 88020-020, hereinafter the “Controller”.
- User: an individual or legal entity that creates or uses an account.
- Visitor: a person who accesses a page created by a User.
- Data subject: a person whose personal data is processed.
- Content: all material added by the User (text, images, links, videos, etc.).
Data Protection Laws: includes the LGPD (Law no. 13,709/2018, Brazil), the GDPR (Regulation (EU) 2016/679) and the CCPA/CPRA (California, USA).
2. Creating and using an account
- The User must provide accurate, up-to-date and complete information.
- The User is responsible for keeping their credentials confidential and for all activities carried out under their account.
- The User must be at least 18 years old or have full legal capacity.
- When creating an account on behalf of a company, the User declares that they are authorized to represent it.
- Keepo may suspend or terminate accounts that violate these Terms or pose a risk to the platform, other Users or third parties.
3. Permitted use
The User agrees to use the Service only for lawful, ethical purposes and in compliance with the law. The following are expressly prohibited:
- publishing, promoting or sharing illegal, defamatory, discriminatory, obscene, violent or sexually explicit content, or content that infringes third-party image, privacy, trademark or intellectual property rights;
- advertising, promoting or offering sports betting, gambling, casinos, roulette, slots, betting platforms or any equivalent content, even if licensed in another jurisdiction;
- creating profiles, links or pages that lead to such content, even if hosted on external domains;
- distributing, sharing or making available books, films, music, courses, PDFs, software or any copyrighted material without the copyright holder’s express permission;
- promoting scams, unlawful financial schemes, spam, phishing or improper collection of personal data;
- distributing malware, automated scripts or any malicious code;
- impersonating another person, company or brand;
- using the Service to store, transmit or disclose sensitive data (such as health data, religious beliefs, sexual orientation or political opinions) without a legal basis or valid consent.
Failure to comply with any of these rules authorizes Keepo to suspend or delete the User’s content and/or account without prior notice.
In the event of repeated violations — including creating new accounts (“Keepos”) with the same behavior — the User will be permanently banned from the platform, and their data may be blocked and, if necessary, reported to the competent authorities.
4. Intellectual property
- Keepo’s software, brand, design, interface and other elements are the Controller’s exclusive property and are protected by copyright and trademark rights.
- The User retains ownership of the content they publish but grants Keepo a worldwide, free, non-exclusive and revocable license to display, reproduce and distribute that content within the Service.
- The User declares that they hold the rights to the published content and releases Keepo from any liability for misuse of third-party material.
5. Paid plans, billing and refunds
- Keepo may offer free and paid plans with different features.
Payments are processed by third-party providers (such as Stripe, PayPal, PagSeguro, etc.) under their own privacy policies. - The paid plan renews automatically until canceled by the User.
- The User is responsible for taxes, charges or withholdings required by law.
5.1. Refund policy
If you purchased a Keepo Plus plan, you are eligible for a full refund within 7 days of purchase.
The refund policy applies exclusively to new Keepo Plus subscriptions, not to renewal payments or upgrades of existing plans, unless the original Plus subscription was purchased within the last 7 days.
To request a refund, email contato@keepo.bio with your account email and proof of payment. Once requested, the amount will be refunded to the original payment method within the time frames defined by the payment providers.
6. Privacy and data protection
Keepo fully respects the LGPD, GDPR and CCPA, processing personal data transparently, securely and only for necessary purposes.
6.1. Data collection
Keepo may collect:
- Registration data (name, email, phone number, CPF/CNPJ, address);
- Usage data (IP address, browser, device, pages visited, interactions);
- Financial data (payment method, subscription history);
- Cookies and analytics identifiers.
We use this data to:
- Create and maintain your account;
- Process payments;
- Comply with legal obligations;
- Improve the platform’s experience and performance;
- Send transactional or marketing communications (when authorized).
6.2. Legal bases
Data is processed on one or more of the following legal bases:
- Consent (LGPD art. 7, I / GDPR art. 6(1)(a) / CCPA §1798.120);
- Performance of a contract (LGPD art. 7, V / GDPR art. 6(1)(b));
- Compliance with a legal obligation;
- Legitimate interests (such as fraud prevention and security);
- Exercise of rights in judicial, administrative or arbitration proceedings.
6.3. Data subject rights
Under the LGPD, GDPR and CCPA, the User may request:
- Confirmation that data is being processed;
- Access to and portability of data;
- Correction of incomplete or outdated data;
- Deletion of data (the right to be forgotten, where applicable);
- Withdrawal of consent;
- Restriction of or objection to processing;
- Information about data sharing.
Requests may be sent to privacidade@keepo.bio.
We will respond within the applicable statutory time limit (up to 15 days under the LGPD; 30 days under the GDPR; 45 days under the CCPA).
6.4. Data sharing
Personal data may be shared with:
- Technology, hosting, email and payment providers;
- Partners contracted for analytics, marketing and support;
- Public authorities, under a court order or legal obligation;
- Affiliates, parent companies or successors, with prior notice to the data subject.
No data is sold to third parties, as prohibited by the CCPA (§1798.140(t)).
6.5. International transfers
Data may be stored on servers outside the User’s country of origin, with providers that maintain a level of protection compatible with the LGPD and GDPR (e.g. standard contractual clauses — SCCs). By using the Service, the User consents to this international transfer.
6.6. Retention and security
Data is kept only as long as necessary for the stated purposes. We use encryption, access controls, multi-factor authentication and continuous monitoring. In the event of a security incident, the User and the competent authority will be notified as required by law.
6.7. Data Protection Officer (DPO)
Name: Bruno Resendes
Email: privacidade@keepo.bio
Jurisdictions covered: Brazil (LGPD), the European Union (GDPR) and the United States/California (CCPA).
7. User content
- The User is fully responsible for the content they publish.
- Keepo may remove, suspend or hide content that violates laws, third-party rights or these Terms.
- Published content may be public — the User should consider the information they share.
8. Limitation of liability
- The Service is provided “as is”, without warranties of uninterrupted operation, freedom from errors or fitness for a particular purpose.
- Keepo is not liable for indirect losses, non-material damages, lost profits or losses arising from the use of or inability to use the Service.
- Under no circumstances will Keepo’s total liability exceed the amount paid by the User in the month preceding the harmful event.
9. Changes to the Terms
- Keepo may update these Terms periodically.
- Significant changes will be notified at least 30 days in advance.
- Continued use of the Service after the new terms take effect constitutes full acceptance.
10. Termination
- The User may close their account at any time.
- Keepo may terminate accounts for violations of these Terms, prolonged inactivity or legal requirements.
- After termination, data and content may be deleted, subject to statutory retention periods.
11. General provisions
- These Terms constitute the entire agreement between the User and Keepo.
- The invalidity of one provision does not affect the validity of the others.
- Failure to enforce any right does not constitute a waiver.
- The User may not transfer their rights without prior consent.
- Keepo may assign its rights and obligations to affiliates or successors.
12. Governing law and jurisdiction
For Users located in:
- Brazil: Brazilian laws apply, with jurisdiction in the courts of Florianópolis/SC;
- The European Union: the GDPR applies, and the data subject may contact their local supervisory authority;
- The USA (California): the CCPA/CPRA applies, with the option to file a complaint with the California Privacy Protection Agency (CPPA).
Keepo Tecnologia LTDA
Contact: contato@keepo.bio
Privacy: privacidade@keepo.bio